This warranty policy is applicable to 'Firestone' brand new passenger car & light truck tires and tubes manufactured and/or imported by Bridgestone India Pvt. Ltd.
This warranty is valid for original purchaser of the tires & tubes only and cannot be transferred to any other party.
This warranty is only applicable in India.
In case of manufacturing defect, warranty is applicable up to 3 years from the date of manufacturing or till the exposure of tread wear indicators, whichever is earlier. For any other case, warranty is applicable up to 2 year from the date of purchase or up to 50% wear of the tyre, whichever is earlier. At the end of the relevant periods stated above, all warranties, express or implied are terminated.
Exposure of Tread wear indicators means the original tread worn out to the level of tread wear indicators i.e. at a remaining tread depth of 1.6 mm. Tyre will be replaced on pro-rata basis.
In assessing the damage, the final decision after investigation shall be made by authorized representative of Bridgestone India.
Liability of Bridgestone India, for tires as having manufacturing defect is limited to the costs of the replacement of the product on a pro-rata basis based on remaining tread wear.
The amount to be compensated will be calculated from the degree of wearing. In other words, the so called "remaining tread depth" measurement system will be applied.
All claims shall be lodged with the authorized dealer of Bridgestone India Pvt. Ltd. from whom tyres/ tubes are purchased and in case of OE fitment with OE manufacturer from whom vehicle is purchased.
Bridgestone India is neither responsible for loss or damage to tyres which are in the custody or control of an authorized dealer for inspection nor for any work performed by a dealer.
All rejected claimed tires/ tubes if not collected within twenty-one days of intimation of rejection to customer will be disposed off. Bridgestone India or authorized dealer will not be liable for any loss after disposal.
Warranty card will not be reissued.
All applicable taxes on the new tyre, service charges incurred and cost of mounting and balancing service shall be borne by the customer.
All obligation or liabilities for incidental or consequential loss/damage are hereby excluded (including loss of use of vehicle, loss of time or loss or damage caused to any person or property by or arising out of the use of the tyres and tubes).
Bridgestone India do not offer warranty on:
Tyres of which tread wear indicator is exposed.
Tyres which have been repaired or re-capped.
Improper application of tyres size and/or specification.
Tyres damaged due to vehicle mechanical irregularities or vehicle accident
Tyres that have been installed on any vehicle other than the vehicle on which they were originally installed.
Damage from misalignment, wheel imbalance, defective brakes or shock absorbers, improper inflation, overloading, improper mounting or demounting, oil or chemical action, fire, use for racing, tyre alteration, tampering (e.g. tampered serial number, size of tire, ply rating, etc.), running flat or willful damage or abuse.
Tyres purchased from unauthorized sellers.
Illegally imported Tyres.
Bridgestone India is not liable for any act of, statement, commitment, promise or agreement made by its dealers, employees or representatives or OEMs binding upon Firestone, except as stated herein.
Bridgestone India reserves the right to cancel and/or change part and/or the entire warranty policy without notice in advance.
BRIDGESTONE ADVISORY NOTICE FOR CUSTOMERS
Bridgestone India Private Limited sells its products in the replacement market through its authorized distributors and dealers to ensure that customers get genuine Bridgestone products and warranty.
Bridgestone India Private Limited do not have any sales tie-up, arrangement or association with any e-shopping sites, web portals for selling its products.
We recommend you to purchase the products from our authorized distributors and dealers to get warranty, benefits and other entitlements offered by Bridgestone India on its products. Please visit our Dealer locator page on this website to locate an authorized dealer and distributor in your area. If you intend to procure from any e-shopping sites, please check if the vendor listing the products is authorized by Bridgestone India.
For any query for products availability and warranty entitlements, you may contact our local sales team for which please click here or you can also write to us at: .